Product Leader
& UX Strategist

Turning user insights into business impact

I'm a UX/UI Designer and Researcher who leads teams to create thoughtful, user-centered products. I've delivered effective solutions for 0-1 tech startups, $500M SaaS platforms, and top U.S. hospitals.

0 Users Impacted
0 User Testing Hours
0 Years of Experience

Case Studies

Every project I work on starts with people, not pixels. These are the ones that really made a difference.

B2B SaaS • User Research • CX Operations B2B Software • User Research

User Research and Systems at Scale

LogicGate Case Study Visual
0 Research Hours
0 Participant Bank
0 Research Methods

Built LogicGate's research operations from scratch, creating scalable infrastructure with participant databases and insight repositories that transformed ad-hoc feedback into systematic product strategy.

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LogicGate Abstract Background
Research without systems is just expensive opinions. Infrastructure turns insights into impact.
B2C eCommerce • User Testing • UX / UI Design B2C eCommerce • User Testing

Updating a B2C Mobile Retail Portal

Relic Mobile Retail Portal Visual
Digital Transformation
8 Week Sprint
0 In New Sales

Turned the COVID crisis into a business opportunity by redesigning a bike retailer's entire mobile experience, using market research, guerrilla testing and iterative design to deliver measurable business results.

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Relic Mobile Retail Portal Main Visual
When physical stores closed, mobile became the entire customer experience. Every screen had to work harder.
Mobile / Web • Product Design • Enterprise Mobile / Web • Product Design

Cancer Center Web and Mobile Redesign

Healthcare Workflow Visual
0 0 Users Impacted
0 Time Savings
WCAG Compliant

Redesigned key workflows for oncologists at Siteman to improve speed and reduce errors. Focused on accessibility, content clarity, and faster task completion, backed by user testing and clinical stakeholder input.

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Healthcare Workflow Visual
Navigating cancer treatment is overwhelming. Finding clinical trials shouldn't add to that burden.

Design Sprints

Big Impact, Small Packages: Sprints, consulting, and passion projects that delivered more than expected

My Research-Driven Process

How I bridge the gap between user needs and business goals through user-centric discovery, testing, and validation.

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Discover

Leverage user interviews, surveys, and analytics to understand the problem and identify opportunities

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Define

Synthesize these insights into actionable solutions and strategic direction with clear success metrics

Design

Collaborate cross-functionally to create, validate, and iterate using progressive design tools.

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Deliver

Launch, measure impact, and iterate based on data from user feedback and performance information

Product Leader with Research DNA

Rhiannon Morris Headshot

My journey from Research Associate to Product Lead reflects a deep understanding of how user insights drive successful products. I've evolved from conducting A/B tests and user interviews to leading cross-functional teams, always keeping people at the center of every decision.

With experience spanning Fortune 500 organizations serving millions of people, 0-1 SaaS Startups, B2B Software Companies, and digital consulting firms, I bring strategic vision and tactical execution to complex product challenges.

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Product Strategy
Drive product direction with user-first roadmaps and clear business priorities
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User Research
Deliver actionable insights through testing, interviews, and rigorous user analysis
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Team Collaboration
Align design, product, and engineering through strong processes and communication
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Design Systems
Build accessible, scalable UI systems with smooth design-to-dev handoff
Rhiannon Morris Headshot

Let's Build Something Great

Ready to create user-centered products that drive real business impact? I'd love to discuss how my experience can help your team succeed.

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rhinvent@gmail.com
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(970) 964-7749
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Seattle, Washington